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Terms of Service

Terms and Conditions

The following Terms and Conditions (the "Terms") constitute a contract between you, the user or your company ("you" or "your"), and Soft Pull Solutions ("Soft Pull Solutions," "we," "us," or "our"). These Terms govern your use of Soft Pull Solutions' services, software applications, communication services, networks, and websites, including but not limited to www.softpullsolutions.com (collectively referred to as the "Services"). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications.

You can review the most current version of these Terms at any time on the Soft Pull Solutions website at https://www.softpullsolutions.com/tos (the "Terms Page"). Soft Pull Solutions reserves the right to update or modify these Terms at its discretion, effective immediately upon posting the updated Terms to the Terms Page. Your continued use of the Services following such updates constitutes your acceptance of the modified Terms. We recommend reviewing these Terms periodically to stay informed about any changes.

Grant of Limited License

Subject to your compliance with these Terms, including maintaining accurate registration information and paying any applicable fees, Soft Pull Solutions grants you a non-exclusive, non-transferable, revocable license to access and use the Services. All rights not explicitly granted to you are reserved by Soft Pull Solutions and its licensors. You may not:

  • Use Soft Pull Solutions’ trademarks or service marks without explicit permission.
  • Alter, modify, or obscure Soft Pull Solutions' trademarks or the Services.
  • Represent yourself as acting on behalf of Soft Pull Solutions or as a partner, affiliate, employee, contractor, or advisor of Soft Pull Solutions without explicit authorization.

Fees

Soft Pull Solutions may charge fees for the Services as outlined during account registration or when changes are made to your account plan ("Fees"). You agree to pay these Fees as specified in the registration process or account modification. Soft Pull Solutions does not provide refunds or credits for partial months, upgrades, downgrades, or unused time during your subscription.

All Fees are exclusive of taxes, levies, or duties imposed by taxing authorities, and you are responsible for payment of any applicable taxes associated with your use of the Services, excluding Soft Pull Solutions' income taxes.

Soft Pull Solutions reserves the right to change published prices or the Fees associated with your account upon 30 days' notice. Payments are due within 15 days of receiving an invoice. Past due amounts will accrue interest at a rate of 1.5% per month, with a $25 late fee imposed. Unpaid balances over 60 days may result in suspension of your account until payment is received. You will be responsible for all costs related to collections, including attorney fees.

Additional transaction fees, cancellation fees, and convenience charges apply, as described in the original Terms.

Minimum Duration

This Agreement shall remain in effect for a minimum of three months. After that, it will automatically renew for successive one-month terms, unless canceled in accordance with the Terms.

Termination of Account

You are responsible for properly canceling your account. To cancel your account, you must contact our support team and provide at least 60 days’ written notice. You may receive one or two invoices following cancellation. Soft Pull Solutions reserves the right to terminate your account immediately if you breach these Terms. In the event of termination, you will not receive refunds for any prepaid Fees. Upon termination, your account will be deactivated, and all content in your account will be forfeited.

Soft Pull Solutions reserves the right to refuse service to anyone at any time, for any reason.

Modifications to the Services

Soft Pull Solutions may modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. Soft Pull Solutions will not be liable for any modification, suspension, or discontinuance of the Services.

Limitation of Liability

You agree that Soft Pull Solutions and its affiliates, officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or exemplary damages arising from or related to this agreement, including, but not limited to, damages for loss of profits, goodwill, or data. In no event will Soft Pull Solutions' liability exceed the Fees paid for the Services in the preceding month.

Please note that modifying, suspending, or canceling your account may result in the loss of content or features. Soft Pull Solutions is not responsible for any such losses.

Acceptable Use

Before pulling credit on a consumer, you must obtain explicit consent from the individual, either through a written or electronic signature. You are required to maintain a record of this consent for at least five years. If a consumer's credit report is pulled again after a reasonable period, new consent must be obtained.

Prohibited Use

Soft Pull Solutions does not offer Services to end users involved in certain prohibited activities, including but not limited to:

  • Adult entertainment service of any kind
  • Asset location service
  • Attorney or Law Firm engaged in the practice of law, unless engaged in collection or using the report in connection with a consumer bankruptcy pursuant to the written authorization of the consumer.
  • Bail Bondsman, unless licensed by the state in which they are operating
  • Child location service (i.e. company that locates missing children)
  • Credit counseling, except not-for-profit consumer credit counseling companies
  • Credit repair clinic
  • Dating service
  • Financial counseling, except a registered securities broker dealer or a certified financial planner
  • Foreign company or agency of a foreign government
  • Genealogical or heir research firm
  • Law enforcement agency • Massage service
  • News agency or journalist
  • Pawnshop
  • Private detective, detective agency or investigative company (some exclusions may apply if such End Users are juridical persons duly organized, validly existing, and in good standing under the laws of their jurisdictions of incorporation or organization, as opposed to individuals as well as sole proprietorships, unregistered partnerships, and other organizations that are not legal entities; and is providing services to businesses, as opposed to individuals)
  • Repossession company
  • Subscriptions (magazines, book clubs, record clubs, etc.)
  • Tattoo service
  • Time Shares - Company seeking information in connection with time shares (exception: financers of time shares)
  • Weapons dealer, seller or distributor
  • Other Reseller
  • Any activities that violate the rights of others, may be harmful to others, or business, or that is illegal, including but not limited to offering, promoting, disseminating, or facilitating:
  • Gambling of any kind
  • Ponzi or pyramid schemes (get-rich-quick schemes)
  • illegal or regulated substances
  • phishing activities of any kind • pornography, child sexual abuse material, or other sexually exploitative content;
  • Content that infringes the intellectual property or rights of others
  • Communications that are harassing or abusive by nature

A complete list of prohibited activities is available in the original Terms. Violating these terms may result in immediate termination of your access to the Services.

Other Restrictions

You may not attempt to reverse-engineer, modify, or recreate the Services. Reverse engineering or unauthorized alteration of the Services is prohibited and subject to legal action.

Enforcement

Soft Pull Solutions reserves the right to monitor content and investigate potential violations of these Terms. We may remove or disable access to any account violating the Terms. However, we are not obligated to monitor or enforce compliance.

Compliance Resources

Users should be familiar with the Fair Credit Reporting Act and can refer to resources from the Consumer Financial Protection Bureau (https://www.consumerfinance.gov/learnmore/) for more information.

Privacy Policy

We take privacy seriously and only collect personal data necessary for providing the Services. By using the Services, you consent to the collection, storage, and processing of your information, as outlined in our Privacy Policy.

Soft Pull Solutions may share personal data with third-party vendors to assist with payment processing, analytics, account management, and other related services. We ensure that these third parties adhere to similar privacy protections.

Cookies

By using the Services, you consent to the use of cookies and other tracking technologies to operate, customize, and improve the Services.

Third-Party Services

We may share or collect your data with third-party service providers who assist with business operations. These providers are contractually obligated to protect your data and use it only for services provided on our behalf.

Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Phone: 844-515-4709 Email: vipsupport@softpullsolutions.com

 

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