Fulfillment & Refund Policy

At Soft Pull Solutions, we are committed to providing a seamless experience for our clients. Please review our policies regarding fulfillment, refunds, and cancellations below.

Inspection and Setup Fee

Non-Refundable: The inspection and setup fee is non-refundable. This fee covers the cost of the inspection and credentialing process, which all businesses must complete before service approval.

Service Fulfillment Policy

Service Approval: All businesses must undergo a thorough inspection and credentialing process before accessing Soft Pull Solutions’ services. Once your application is approved, our services are available for immediate use according to your account terms.
Service Access: Upon approval, clients can immediately access and utilize credit reporting, background checks, and other verification tools via our platform.

Refund Policy

Inspection and Setup Fee: Non-refundable, as outlined above.
Subscription Services: Clients are billed for services based on their selected subscription plan. Subscriptions are non-refundable once service access is granted, except under specific terms outlined in your service agreement.

Contact Us

For questions or assistance with our fulfillment policies, please contact our support team at (844) 515-1550. Our team is here to help ensure you have a positive experience with Soft Pull Solutions.

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